Call Center Operations Coordinator
We are looking for a Operations Coordinator at GroupCOS!
Are you looking for a new position in your career? Do you want a new challenge? Do you have experience working as Leader in the BPO industry? This job is for you!
We´re looking for a detail-oriented person, who has good understanding of quality customer treatment and brand loyalty with ability to follow precise instructions.
Requirements:
Professional
At least 1 year of experience leading operations teams for the BPO industry
English level B2+/C1
We have for you:
Salary $5´000.00COP + Performance bonuses
42 hours per week (2 days off per week)
Schedule: Sunday to sunday 9:00am to 12:00am.
100% on site: Bogotá
Know our great benefits:
Netflix/Laika membership (After one month)
Prepaid healthcare membership (After three montsh)
If you like leading teams, don´t hesitate to apply to this offer !
Requisitos
Estudios
Sobre CUSTOMER OPERATION SUCCES S.A.S.
Costumer Opertion Success es una empresa líder en la Externalización de Procesos de Negocios BPO (Costumer Opertion Success) a nivel nacional, que proporciona soluciones orientadas a la optimización de la calidad del servicio al cliente para varios países en Latinoamérica. Basado en estándares internacionales de calidad gestiona proyectos de telecomunicaciones asegurando el diseño e implementación de estrategias en procesos de servicios.
Actualmente compite en el mercado de Contact/Call Center, mediante el uso de recursos tecnológicos avanzados que maximizan la calidad del servicio al cliente. Desarrolla esquemas de gestión con base en exigencias del cliente, metas y objetivos diarios.
